Whatsapp Settings
With over 2 billion active users worldwide, WhatsApp is one of the most popular messaging apps, and many businesses are starting to use it as a communication channel with their customers.
By integrating WhatsApp into CrmOne, your business can provide a more personalized and convenient customer experience. You can use WhatsApp to send order confirmations, shipping notifications, and other updates to customers in real-time. Additionally, you can use WhatsApp to provide customer support, answer questions, and address any concerns that your customers may have.
Some CRM systems also allow businesses to automate WhatsApp messages, such as welcome messages or follow-up messages after a purchase. This helps businesses save time and streamline their communication with customers.
Using WhatsApp in CrmOne, you can improve customer satisfaction and loyalty, as it allows your business to provide timely and personalized communication with their customers.
Now to connect your Whatsapp to CrmOne you need to go to business Setting and click Whastapp Setting from the Panel.
After opening the Whatsapp Setting you can start connecting your whatsapp to crmone.
Now when connecting your Whatsapp business account make sure that it is also connected with your Facebook business to make sure you get the Whatsapp Business Account ID and the System Token. Once you're done filling up the fields you can now click Connect Provider to continue.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article