Creating an SMS Campaign

Created by Abhay Rathore, Modified on Mon, 8 May, 2023 at 8:07 AM by Abhay Rathore

Creating an SMS Campaign

In marketing menu you need to click the Bulk operation Menu. 

After opening you can click or  to get started.


Creating an SMS Campaign

From the campaign type you can choose SMS to create an SMS Campaign.

Once you're done choosing your Campaign you can click

 

Now you need to choose the name of your campaign.


On the next page you can either type your message or select  one of the available template according to your need and click  


On the next page you select the contacts you want to be included  for this campaign and click  

You can choose from the dropdown whom you want to get this connected. You can choose if its a contact, account, or a deal. This way it will be easier for you to attach the campaign to these fields.

Once you're done choosing your contacts, account, or a deal, you can now see the contacts assigned to the campaign on the Selected Contacts.


You than have sending options to send this campaign to the selected contacts in drip mode where you can set it to send out in batches, such as batches of 100, every let's say five hours. Or at a scheduled time in future in drip mode where you can set it to send out in batches, such as batches of 50, every let's say One hour. Select the desired mode and select  



If you have scheduled the campaign for the future or in drip mode, you will see this  Icon, you can click this icon and Pause the action.

You can click on show report    icon and you can view report.


At the upper right corner, you will see the filter options, refresh, and the calendar. This is where you can filter the list you will see on your campaign lists.



Adding Unsubscribe Keywords

Users can choose to include unsubscribe keywords in their SMS campaigns. Unsubscribe keywords indicate to recipients how they can stop receiving subsequent SMS messages in the future. 

When selected this will automatically add the following text to your SMS message:

Reply STOP to opt-out of <sender name> text msgs.

Character & Message Count

The SMS editor displays a real-time character count as well as message count. SMS messages using standard characters are 135 characters in length. Any SMS message content provided in the editor that is longer than 135 characters will be sent using multiple related SMS messages known as SMS segments. 

Most modern smartphones and handsets will concatenate multiple SMS segments together so that they appear to be a single message when they are displayed on the recipient’s device. 

In the event that non-standard or “extended” characters are used in the SMS message content, the maximum size of a single SMS message is shorter -- up to 70 characters and subsequently each SMS message segment required to send a long message will in turn also be shorter. 

In a nutshell, long SMS messages will use more SMS sending quota per message.




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